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Ungapped Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Email Marketing

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Description of Ungapped

By integrating core marketing and sales tools, Ungapped aims to make the day-to-day running of a business less messy and more holistic so that growing businesses can create exceptional customer experiences to grow your business. A complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences.

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Type of review

Revainrating 4 out of 5

Great for getting quick feedback with minimal effort

I like how easy it is to use this tool! It's very intuitive - even if you're not tech savvy at all (like myself). The survey questions are great because they get right into what customers want/need from their website or app experience without being too intrusive. You don't have as much control over who gets surveyed than other platforms but maybe thats something people will be okay giving up? We've been able to see which pages users tend to visit most frequently in order to better prioritize…

Pros
  • Intuitive interface, especially for beginners.
  • Data insights that can lead directly back onto your site with personalized recommendations tailored just by location / geography etc.
  • Great support team when needed :)
Cons
  • Some restrictions around targeting specific audiences
  • Not really sure why we would ever need more surveys