V3Gate Review

I am using vgate for one of my project where we are providing video conferencing services to our clients in different parts of India through which they can access their customers from any part of world without having physical presence there. It is very easy platform with good user interface as well as best quality service provided by them. Nothing much to dislike so far but if you have some queries regarding anything then feel free to contact us or use live chat support available 24X7 at our…

I like the fact that V3 Gate has not only a web interface but also an API for integrations with other products or applications. It's great to have more than one way of accessing the same data from multiple teams. We've been able to manage all of our users (including POs and non-POs), create groups, and assign workflows on an enterprise level in V3 Gate. This makes it super easy to see what needs to be done next, when it should be done, and who is responsible. There are some minor bugs here and…

The ability to provide all of my contact centers with a unified interface allows for consistency while also allowing employees to work in different locations. My largest concern is their lack of customer service regarding the platform. There have been several occasions where tickets have gone unanswered or issues have gone unresolved for weeks at a time. It's incredibly frustrating to deal with since I am a paying customer. Our biggest priority is to reduce our response times. Being able to…