I love how customizable this tool is! We use it to communicate with our clients about their event, as well as keep them up-to date regarding any changes or cancellations that we have received through email notifications. It also allows us to provide an online survey for guests who registered but didn't show up at events so they can be compensated accordingly without having to go back out into the field each time. There's nothing I dislike other than perhaps not being able to do more things with