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VisualDNA Review

3

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Average

Revainrating 3.5 out of 5Β Β 
RatingΒ 
3.5
Marketing, Other Marketing Software

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Description of VisualDNA

VisualDNA combines psychology and big data to allow businesses to understand their customers and people to understand themselves.

Reviews

Global ratings 3
  • 5
    2
  • 4
    0
  • 3
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  • 2
    1
  • 1
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Type of review

Revainrating 5 out of 5

Best Remote Desktop Software For Everyone

I like that it is easy for you as an employee or customer, because of its simplicity in use! It's not very difficult at all if used correctly (which we have). The only thing i dislike about this program was how long took them too make changes after our first purchase with no notification until they were forced by us due t his issue so therefore nothing changed from what has been said prior - which made me think there are some issues going around within your team when making decisions regarding

Pros
  • Fast processing & updates ! Helpful information included upon downloading
Cons
  • So-so

Revainrating 5 out of 5

Very insightful for understanding customer needs

I love that we can learn about ourselves through this tool, it’s very informative! The best part is they are always adding new features so there isn't anything you don;t like if something was removed from an older version of VDNA then i imagine its not being used anymore or maybe just discontinued by them which would be sad since I do think some things could use updating but overall great product!! It's pretty simple though sometimes when using certain questions in particular ways my results…

Pros
  • Also how easy accessible most info within one place
Cons
  • Almost never

Revainrating 2 out of 5

There are two main issues with VisualDNA.

Firstly it is very expensive and secondly the customer service is awful. When I first purchased this product I was given a phone number to call for technical support. After 20 minutes I was told that they could not assist me because I was using Windows XP (which VisualDNA does not support) and I should upgrade to Vista. I spent another 10 minutes explaining that I didn't have a Vista license and that I was still on XP. Finally I was told that I would have to purchase a new licence for the…

Pros
  • VisualDNA have a wide range of customers who have found it useful
  • You can create amazing dashboards, it is easy to understand how to use and it can integrate with your database.
Cons
  • The free version is ok but there are features missing