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VoIP Innovations Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, VoIP Providers

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Description of VoIP Innovations

VoIP Innovations is a full-service global communications provider offering developers, business customers, enterprises, and carriers three areas of value: carrier services, Apidaze programmable telco APIs (CPaaS), and a Showroom with ready to deploy partner solutions. With VoIP Innovations, customers are able to build solutions with advanced functionality like voice, WebRTC, and messaging, as well as lower costs on Toll-Free, fax, and global voice and SMS origination/termination. With 24/7 tech support, a customer oriented approach, and front and back end APIs, VoIP Innovations offers powerful advantages for creating and delivering global communications solutions.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Easy-to use and priced well, even if they don’t always respond fast

The price point was great! It's easy to see how much you're saving by using this service compared to traditional providers - it makes sense because all calls get routed through them instead of your existing phone system or ISP. I'd give one thing more credit than 5 stars but at least there aren't any major downsides from my perspective either. If anyone needs affordable call management that will work for their entire organization then definitely look into this solution. We needed something…

Pros
  • Lots available options as far goes features/functionality is concerned

Revainrating 5 out of 5

This product is amazing! I was able to quickly set up a new account within minutes, and it worked great from start to finish.

When I ran across a problem, they responded immediately and resolved the issue quickly. One thing I didn't realize was that I could have saved a lot of money if I used their free tier plan. While I am now paying $50/month for unlimited incoming calls and texts, I'm saving money because I'm not paying for outgoing calls. I'm sure this will save me thousands over the course of the next few years. Highly recommended.

Pros
  • The price is reasonable compared to similar products
  • The setup is easy and it only takes a few minutes
  • Unlimited incoming calls and text messages are included
Cons
  • Can be difficult to find people to help with issues that aren't part of the initial setup or any additional questions.
  • Some features don't work as well as advertised, like creating reports
  • Has many options and menus and some buttons and links are hard to locate