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Voxbone, now part of Bandwidth Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Development, Application Development

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Description of Voxbone, now part of Bandwidth

Whether digital native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with our enterprise-grade worldwide voice and messaging network. Our compliant, elastic SIP trunking services and phone numbers deliver fully localized presence on a global scale, on demand, across 93% of the world's economy. It's why we're the voice infrastructure partner of choice for the majority of Leaders in Gartner's Magic Quadrants for UCaaS and CCaaS. Acquired by Bandwidth in 2020, we count among our happy customers Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Aircall, Telefónica and Serenova.

Reviews

Global ratings 2
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Intuitive, user friendly and extensible for various purposes

The system is easy enough that even I could use it! It's so intuitive you don't need any training at all (except maybe getting used to how everything looks). There are tons of options available in terms of both features/capabilities as well as customization - we were able get exactly what was needed without having too many extra bells & whistles cluttering up things unnecessarily. We're using this tool primarily internally within my organization but have also been asked by clients who want us…

Pros
  • Ease to Use
  • Availability for multiple platforms including Windows desktop versions
  • Intuitive interface makes setup very quick with minimal learning curve required compared other similar tools out there
Cons
  • Would love increased video quality support

Revainrating 5 out of 5

Great Calling & Recordings Software for Remote Workers

The ability it offers is amazing! I was able use all my VoIP calls over WiFi while traveling in Europe at no extra cost (as compared against using Skype). It also has great features such as call recording which helps me keep track off what conversations were made during business trips etc.. VOXBONE IS GREAT AT WHAT IT DOES AND THEY REALLY CARE ABOUT THE CUSTOMER'S NEEDs/WANT AS WELL. . They are always looking out there ways they could make sure we have everything that's needed when working…

Pros
  • Easy to setup
  • Very easy way for people who need remote services with their family members or coworkers.
  • Great customer service team behind us whenever needs arise
  • Good support through live chat system where one can take questions answered immediately by them before calling back later if necessary
  • Also very effective via email response time.
  • Excellent app options along side browser usage making things easier
Cons
  • Some little things