Description of Wigzo
Wigzo is a no-code customer data platform with e-commerce marketing automation capabilities. Its AI-based automation engine, native analytics, smart customer segmentation, and omnichannel personalization workflows allow e-commerce marketers to acquire, convert, and retain more customers than ever before.
E-commerce Marketing Automation & Omnichannel Personalization for Your Brand
Hundreds of e-commerce brands pop up everyday. They compete online to discover, acquire and retain more customers. Amidst this fierce competition, your e-tail business must stand out in terms of personalization and customer experience to ensure sustained growth.
Wigzo’s AI-based marketing automation and e-commerce intelligence allow you to do just that within a single dashboard.
How does Wigzo work?
Wigzo allows marketers to discover, engage, convert, analyze and retain the most profitable e-commerce customers.
You can automate and align marketing communication over Email, SMS, Push Notifications, WhatsApp, On-site, and social channels for a 360-degree personalized experience.
Wigzo’s Platform Features
Omnichannel Marketing Personalization & Engagement
Personalize and automate critical email campaigns, SMS campaigns, WhatsApp communication, Push notifications, and on-site pop-up banners with Wigzo.
E-Commerce Intelligence Engine
Analyze all your e-commerce customers’ data within a single dashboard. Keep track of conversion funnels, context, and customer activity in real-time.
Smart Segments for Hyper-Personalized Customer Experience
Create customer segments based on geolocation, demographics, psychographics, products purchased, cart value, and purchase frequency. Communicate personally to every segment and grow engagements.
On-site Nudge
AI-based on-site ‘Nudge’ pops up contextual communication to the website users that is most likely to convert them contextually.
SMS Magic Link & Broadcasts
Create SMS Magic links and place them on your digital channels. As soon as the users click them, they are greeted with a pre-filled SMS screen. They can then subscribe to your brand by sending that message.
Magic Link QR Code
You can also generate a scannable QR code for your Magic links and place them on visual touchpoints like in-store banners, product packaging, website, and so on. The users can scan them and subscribe to your brand.
Visual Automation Flow Builder
Create customer user automation flows and optimize every user journey with the state-of-art drag and drop builder.
Create Cart Abandonment Campaigns
Recover lost sales with cart recovery campaigns. Send automated cart recovery links to your customers over WhatsApp, SMS, email, and nudge them to complete the purchase.
Web Push Notifications
Add new subscribers and grow your customer base with powerful web push notifications. Allow your customers to stay updated with new offers and products without forcing them to share their information.
Exit Intent Overlays
Minimize user exists and bounce rate of your e-commerce website. Wigzo’s exit-intent overlay maps user activity and pops a capture form right before they leave the website.
Facebook Messenger Automation & Broadcast
Automate your Facebook messenger handle and deploy broadcasts to push new offers and products.
Wigzo’s Benefits
Wigzo is essentially an ‘all-in-one’ growth solution for e-commerce brands. Its benefits for all e-commerce brands and online businesses include;
Building a first-party customer database
Creating smart customer segments for hyper-personalized communication
Reducing high customer churn-rate
Combating cart abandonment & recovering lost sales
Pushing more sales via digital channels
Nudging and fast-tracking website users in their conversion journey
Sending mass broadcasts (Via SMS, Email & WhatsApp)
Minimizing user bounce rate via exit intent
Managing entire CRM with advanced analytics over a single dashboard
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