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www.realqualified.com Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing Services, Lead Generation

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Description of www.realqualified.com

Lead and database management, Between calling new leads, serving your current clients, and managing your day to day transactions, it can be tough to personally follow-up your database as much as you should be. Don't waste your time calling unqualified leads. Focus on what you do best and wait for REALQualified Clients.

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Type of review

Revainrating 5 out of 5

Fantastic Customer Service- Exceptional Communication

We have been using Real Qualified over 10 years now (10+). I've worked with many call centers in my career - both outsourced & internal. This is hands down one of the better ones out there! The team are extremely professional/knowledgeable about their product / service and always willing go above an beyond to help. They truly care about YOU the customer!! Nothing at all. But seriously though - they really deserve so much credit because they keep getting BETTER year after year :) Amazing support

Pros
  • Professional, knowledgbeble staff
  • Flexible scheduling options available.
  • Onboarding was great as well once everything switched back& forth across systems etc., we never had issues or frustrations..it took very little time for our account reps even when switching between platforms due tis being integrated into SFDC platform like most other Call Center
Cons
  • Some little things