Broken handle came first, replacement came quickly. I had low expectations but for the cost of renting for 3 days I didn't see a major downside. The tool is heavy and therefore difficult to use unless it is upright, as an (extra) shovel can be. It's quite powerful and quickly gobbled up a slab about 10 feet by 20 feet. I bought a shovel to deal with some weeds in very hard soil, it made the job a lot easier. Only 4 runs as no instruction. It comes with replacement motor brushes but doesn't show