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Ybug Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Development, DevOps Software

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Description of Ybug

Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

One simple solution to cross browser and mobile device testings

I like how easy it is for people who are not programmers in anyway at all! It literally takes less than 5 minutes of their time before they feel confident using yBug as an actual tester (no more guessing). The free version has almost everything you need but if there's anything missing just upgrade because its worth every penny - especially when we have over 10 different websites that use this product daily internally by our team members testing features across multiple browsers etc.. No dislike

Pros
  • Also quick response rates within 24 hours during business working hrs
Cons
  • There are nuances

Revainrating 5 out of 5

Great tool, quick response times and friendly staff

We use an open-source product called "YBUG" by Cogito for this purpose - it is easy enough that anyone can quickly set up their own instance of using our testing suite software without needing much technical knowledge! It would be great if they could support multiple browsers in future though (Chrome not supported). Support requests are answered very promptly too which I appreciate as we do have quite high volume here at work sometimes :) There's nothing really bad about having only Chrome…

Pros
  • Easy
  • Intuitive interface, quick learning curve.
  • Very responsive customer service team within 24 hours whenever any issues arise or questions asked during my trial period with them; extremely patient staff members always ready/willingto help out where necessary even beyond what was initially expected from me personally.
  • Greatly appreciated how well integrated into other tools already used
Cons
  • Some little things

Revainrating 5 out of 5

Easy & Free with amazing customer care

I like that it's easy for developers who are not tech savvy at all! they can just click one button "Send Bug Report" without knowing how many lines of code should be written in PHP? They also have an API so you don't need another service when sending bugs via webhooks is enough (also free). It doesn’t support more languages than English only - maybe if there was any way we could extend this feature then everything would work smoothly as well but currently my team has problems using ybug because

Pros
  • Ease of Use
  • Friendly interface, responsive design.
  • Good Support from Tech Team & Community
  • Great Platform with lots features available out ouf box
Cons
  • There are disadvantages