🎄 ZaH 12 Inch Christmas Ornament Nutcracker Wooden Music Box: Festive Decorations and Animated Puppets for Perfect Holidays! Review

I actually ordered it just after Christmas. We have had the musical nutcracker for many years and the happy memories are strong. I decided it was time to bring one back into my life (the other one had lasted at least 30 years). This nutcracker does not disappoint. He's built strong, and the theme of The Nutcracker is beautiful. I am very happy about this beautiful piece of Christmas.

First observation. The box didn't come in the best shape, but the Revain packaging was fine. The jagged sequins on the front of the box were smudged and looked messy. If it was in the back maybe, but it was the mechanics of the Nutcracker itself that made me send it back. Occasionally, when the Nutcracker drummed, his sticks would stick together and the music would stop. NO PRESENT!

Bought for a friend in exchange with Yankees at work. She collects nutcrackers and decorates her house for the holidays. She absolutely loves it! When she saw that it was a music box playing a drum, she literally had tears in her eyes, she was so happy! He's prettier in person. I highly recommend it to everyone!

The nutcracker was perfectly packaged but the music box does not work. The bottom piece of metal does not rotate to allow the nutcracker to play its drum. I didn't want to force it so as not to break it. Do you have any tips on how to fix this or do I need a replacement? It was very disappointing when my friend opened it and it didn't work. It's charming and she loved it. Please answer so I know what to do. Thank you!