Review on AnswerFirst by Bobby Posner

I like that it is easy for me as an employee of my own business answering calls from clients who are calling in with questions or concerns about their accounts! It's great because there isn't much downtime between callers which keeps our phone lines busy all day long without having people waiting around too often due to slow connections etc..

There could be more features added such as being able to add notes (like when we had one caller ask if they should have waited longer before contacting us). Our customers love how fast answers come back during peak hours so everyone can get through quicker!!