This wallet is designed for the safe storage of BCH, from the beginning you will be able to keep your assets safe, it is not necessary to download the entire chain to synchronize the transactions, in this sense it is a light version of BCH management.
It is really perfect for those users who only manage BCH or mine this cryptocurrency, you can create a disconnected wallet for large amounts in cold stores and always having the certainty that private keys will not leave the device.
The customer service is reduced since if at any time you need support, you should only contact the developers by Telegram or Github.