So far I have made some good experiences with Finexbox and cannot confirm other bad reviews. I am using it until today. In crypto space problems are sometimes what you have to live with even on top tier exchanges like Binance. So I wouldn‘t stay away because of some single experiences other people made. There is always somebody who is complaining about something and most people who a happy with the service don’t take the time to write a review. It’s fast and cheap. Deposit and withdrawal works fine which is most important for an exchange. The design of the website looks pretty outdated but in the end the performance is what really matters.