Liquid Exchange was launched in 2018 and it is a Japan based exchange. The team members name is not hidden as it was clearly written on their website. It is licensed by Japanese Financial Service Agency.
Using the website is super easy because the interface is good looking and the overview also is well arranged so that it can be easier for new comers to use it. But you must know that before you can use the exchange you must do a deep KYC where you will submit your details.
You can deposit using cryptos or some fiat currencies that the exchange supported, like JPY, USD, EUR, AUD, HRD, PHP etc. While depositing with crypto is free, depositing fiat carry some fees at bank or third parties level. During trading their is 0.1 percent fees for both makers and takers. Withdrawal are done once in a day after it must have been manually checked by a professional financial staff, that is why they wrote in their guide that fiat withdrawal may take 3 banking days, while crypto may take 2 working days, this is done to protect users fund and forestall hacking.
The security is very high as the team put all security measures available into use. It must be noted that citizens of USA can use it, but Japan residents can only trade the pairs approved by JFSA.
Though it doesn't have so much social presence, but in terms of customer care services, they are trying, you can contact them through online chat or email.
After considering the fact that liquid exchange is centralized exchange and also their system of withdrawal and you see that it is good for you, you can try it.