A very bad action taken by various exchange is lack of communication with it's users. If an exchange has no platform or channel where they communicate with it's users. Giving them updates on events or at least providing a channel where users can lay there complains or suggestions on how to make the services better. This exchange has been lacking in this aspect. My1ex exchange attracted me when I heard that it is affiliated with the okex exchange. It gained my trust, but broke it when they went offline with out any prior notice or any post on the reason for their action. Their website is down and no longer going through. It is not a professional project and a big red flag for you. So in your best interest, look, for other exchange from the long list available