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Lokoja
3 Level
97 Review
454 Karma

Review on Xcalibra by Isiaka Juwarat

Revainrating 3 out of 5

This exchange are trying their best to make their customer satisfied

Xcalibra exchange is the best exchange among the swiss exchanges. This exchange tends to offer quality services tobit customers but the only thing i don't like about them is the stressful KYC verification process. Please this exchange should work on if possible to adjust the stressful and long process that us time consuming, this stressful process made my friend to feel very discouraged and said he won't trade with xcalibra. Though, i know this just for our safety. But at least the exchange should adjust a bit. Also i am not okay or happy with the experience from the customer support team, each time I complain they kept on delaying replies, I hope this is worked on. But the trading envelope very layout and nice. I always trade crypto currencies conveniently and fast with no form of hitch. Please the exchange should keep up their good services and adjust where necessary.

Pros
  • Nice trading interface
  • Fast and reliable
  • Smooth trade
  • Affordable fees
Cons
  • I am not pleased with the stressful KYC verification process
  • The customer support service is bad

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