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94 Review
2 Karma

Review on Nuvola Analytics by Heather Roque

Revainrating 5 out of 5

Great Company To Work With!: Nuvola Analytics

Nuvola has been a great company to work with. They are very quick to respond, always willing to go above and beyond, and do everything possible to help their clients. Their customer service is on point. Their implementation team is very knowledgeable, skilled, and capable. I have been really impressed with their company and their staff. Nuvola has been a great partner to work with. I've been impressed with the responsiveness of the team. The implementation was smooth. The support and guidance is exceptional. I have absolutely no issues with Nuvola. In fact, if there is something that I could change, I would like to see more transparency in where the money is going. I would also like to see more transparency on the customer side. I would also like to see more integrations with third-party platforms. For a SaaS based company like ours, we are unable to test everything ourselves. We have to rely on their team for support and implementation. Nuvola has done that and helped us immensely. I like that we can see where our spend is at any given time, it also helps us track when things are performing well or not so well. The UI could be improved by adding more colors/colors better for contrast etc. It would help if there was some way to filter out certain cost centers from being shown in the monthly report. We use this tool as part of our budgeting process with our finance team. This allows them to easily view what they need to bill each month.

Pros
  • Ease Of UseEasy To UnderstandFastResponse TimeGreat Customer ServiceTeam Is Very Knowledgeable & HelpfulIntegration With Other SystemsEfficient And EffectiveCost Center ReportingIncentive Compensation PlanningAbilityTo Create Custom ReportsAllows You View How Your Company Spending By Cost CentreIs Easy On A Mobile DeviceSupports MacsWindows PC'sAnd TabletsMostly No Downtime
Cons
  • Not bad