Review on JOANN Fabric by Jackie Stewart

I wanted to let you know about my experience with the JOANN Fabric store located at 1118, 1608 East Capital Drive, Milwaukee WI. I called repeatedly asking for assistance with an order over the phone and every time they made it sound like I was putting them out by calling. Finally, after several calls on two separate days, someone finally helped me place my order on January 23rd - then it sat there until today when I went in person to pick up my order!

I am aware that their are certain employees who are working on commission but why should a customer who is spending close to $1000 be treated this way? It makes no sense to me. Poor Customer Service.

I would not recommend shopping there. They are not helpful, have poor customer service and being with the customer is not an option that they are aware of!









The JOANN Fabric store has a lot of great fabrics and sewing supplies, but their customer service is sorely lacking. I would not recommend shopping there if you're looking for the assistance that other stores offer - they don't seem to care enough about their customers and it shows in how poorly they treat them on the phone or in person.