Developed at the beginning of 2018, BitMart consists of a completely centralized exchange, it covers a wide cryptocurrency service section, so that it offers users different modes of trading with cryptocurrencies and tokens, through Spot and futures trading with leverage. up to 100x.
The diversity of crypto assets that the exchange contains is very varied, in addition to having a good movement of liquidity in its main exchange pairs. The Spot exchange presents an advanced and basic scheme for operators, although much of the design of both does not usually have much difference, but in terms of tools for analysis through graphs, the advanced section is ideal for professional operators. The future trade that implements the exchange in my opinion has a large number of tools in the interface, which makes the interface very widespread and can be very annoying for traders, taking into account the number of tools included that can be confusing. to the operator, so that the exchange also offers users the advantage of using a demo version to understand the future trading offered by the exchange, however such a system is inactive and only has one trading pair to practice.
The secondary services that the platform also has are based on a loan and staking mechanism, where the first one has not had updates of new packages of coins to enter and as for staking it only has two currencies for said process, but In terms of annual percentage, it presents a great benefit compared to other platforms.
Fees and commissions
The fees and commissions that the exchange has are usually very close to the range of other centralized exchanges, although the updates in the withdrawal system to the volatility of the currency are zero, therefore the minimum withdrawal fees are very high, therefore that limits the use of the exchange's services to users with low capital, however, a large part of the withdrawal rates in different currencies is very low.
Safety and performance
The security within the exchange provides several features that protect the user's assets, through the use of cold wallets and a risk control system, in addition to having the basic services for users such as authentication by phone, mail and Google, in which they also enables a described section of devices that are logged into the user's account.
The performance of the platform to handle transactions is not the best compared to other centralized exchanges, since the response speed of the server is a bit slow, since it can be a problem when executing an order with a given price, something that for some traders it is very circumstantial.
Support and customer service.
The exchange has a 24/7 customer service mechanism, so it has a modern online chat system for users, so that its help center section also has vital information that serves as support for users. users.
Many of the users who have used the mobile version, have had a variety of complaints and witnessed delays in customer service, in addition to several errors of deposits and withdrawals through the app, so the amount of Reviewing negatives of the app is something to consider by the founders of the exchange.
The exchange services despite having not very pronounced errors, present a good ecosystem to be able to carry out commercial transactions in cryptocurrencies and tokens, since it presents a good referral program and a great variety of pairs of exchanges with excellent liquidity,also with a variety of tools that help professional traders both in the Spot and future trading interface.