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Defense IT Solutions Inc Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Defense IT Solutions Inc

Dedicated to provide Government & Commercial solutions for planning and designing computer systems that integrate computer hardware, software, and communication technologies to optimize the network infrastructure.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great scheduling software for large organizations

I liked how easy it was to use when creating schedules in PSApproved applications (like MS Project). It takes some getting used too but is an excellent tool once you learn all of its functions. The customer service can be poor at times - not helpful with questions or concerns from customers regarding their product/solution implementation. Our organization utilizes this program daily as well as other programs we do have contracts out via GSA which are very user friendly like EASA Proposal…

Pros
  • Very User Friendly for non technical users
  • Easy Setup & Configuration, no licensing fees required! Great Customer Service.
  • Good Solution Management Processes implemented into software
Cons
  • Secret

Revainrating 5 out of 5

Great Communication & Process Management Team

The team put in place was really good at what they did! They were always very helpful when we had questions or concerns about our project schedule/budgeting process - it could be difficult not having their full support here locally but I'm glad there are people like this out of state who can help us with local issues as well (such great workers!). Project management is key if you want things done right; without proper PMO leadership your organization will suffer greatly from any delays during…

Pros
  • Very organized, knowledgeable staff that knows exactly how to do every aspect related specifically towards security technology &&nbsp
Cons
  • It is hard to say

Revainrating 4 out of 5

Security must move away form legacy thinking to keep up

I have been working with DTS since they came into our market about 3 years ago! They are one of very few companies we can count as having 'proven' success in this space (security). The support staff is amazing - from their technical experts who understand what you need right down through customer service personnel at all levels, there's nothing but positivity here every day!! Nothing specific; however my team has not found anything negative yet so far either. This IS important because it gives

Pros
  • The service is amazing, and the support is great
Cons
  • everything is great!