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FCM Travel Solutions Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Business Services Providers, Business Travel Management

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Description of FCM Travel Solutions

FCM has extensive experience in delivering the perfect blend of innovative customer focused technology, award winning service, highly skilled and knowledgeable employees and the global negotiation power to maximize the return on investment of your travel spend.

Reviews

Global ratings 2
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  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent Customer Service - Professionalism

I have worked with many companies across different industries including hospitality, retail and education however FMCG is by far my favourite! The team are extremely professional and always go above and beyond for their clients. It's such an enjoyable environment to be part of that you never want it to end! There isn't much at this time but if there was please don't hesitate to get in touch as we're constantly growing and expanding our services within the UK market. We use fcm to manage all…

Pros
  • Very personalised approach
  • Great quality feedback
  • Good turnaround rate compared industry standards (10 days)
Cons
  • More information should come back faster

Revainrating 4 out of 5

FCM has great customer service and excellent capabilities

I have been working with this team for almost 3 years now as an agent at their corporate office located out-of state from me (in Atlanta). They are always willing/able & ready help you whenever needed! The best part is that they go above'and beyond what it takes or expected when helping someone like myself who does not know much about computers nor anything related really!! Highly recommended if anyone needs assistance regarding any questions pertaining booking flights through them…

Pros
  • They were very quick to respond and quick to provide the needed assistance!
Cons
  • Nothing really in particular as they were all good and very helpful and helpful!