Review on ModiHost by francis fernandez
implementation of AI in hotel management to optimize services and reduce costs
When visiting a hotel or lodging center, the guest yearns to live a comfortable and rewarding experience; since the purpose of these places is to provide personalized attention services to their clients to make them feel “at home”. But attention is not always how we expect it. At times, we are frustrated by experiencing delays or excessive waiting times due to slow check-out or check-in processes for customers, restaurant service, room cleaning, among others.
ModiHost, thinking of providing solutions to these problems, has developed an intelligent application based on SaaS, which allows incorporating Artificial Intelligence technology resources to the structural operation of hotel management, in order to offer a formidable stay to customers, innovate administrative procedures and operations of the hotels, maximize the use of their human and technological resources and promote the reduction of costs in their operation.
What is the essence of using ModiHost?
ModiHost intends to anticipate the satisfaction of guests' needs to promote the promotion of hotels to higher levels of customer service.
What products does ModiHost offer?
Through the use of Artificial Intelligence, hotel services offer:
Watson-like personalized assistance
Chatbot apps
Interactive communication channels with customers
Through the use of blockchain technology, the platform offers:
Digital asset traded on exchanges, known as AIM
Easy interface with the platform, due to its scalable operation
Automation of repetitive procedures in the hotel operation
Fast electronic payment system
Smart contracts with excellent performance for hotel management in any variable
Transparency and easy use of your application
As we have exposed; ModiHost not only seeks the satisfaction of hotel customers, but also the growth and improvement of the hotel company by increasing its sales based on the customer's experience.
Pros
- It allows to know the particular needs of the guests
- It allows to create a confidential and trustworthy database of valuable information
- Reduction of personnel costs through the systematization of processes
- Fits hosting centers of any size
- Promotes the well-being of guests and the economic growth of hotels
Cons
- There are no disadvantages
