Review on Thankful by Dre Fowler

The ability to quickly search through past tickets is great! I can also easily create new tickets from previous ones, which is very helpful when you have a lot of tickets to work through. It's not as easy to use as other ticketing systems, but it's still relatively easy to navigate. It's a bit clunky to use, so I'd say that this is more for smaller businesses or individuals who don't need a full-fledged ticketing system. We are solving our problem of having to manually file paperwork. Before we started using this software, employees would have to spend time searching through files in order to find what they needed. Now, they just open up their computer, type in the ticket number, and the software pulls up the relevant information. This has saved us a lot of time and energy.