The mop arrived with one of the sponges that cannot be attached (the other 2 are fine). I understand this can happen; That's what the support is for, right? And the product comes with a very kind card that says they 'spare no effort to help'. And they provide an email address that has nothing to do with the manufacturer's name. (Caution!) And that's how it was: You never replied to my letter. So if you want to risk buying a low quality product then go ahead. Next time I'll look elsewhere.
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