UPDATE: Harperton finally contacted me and sent me something I have no idea about (came in a yellow bag with a clip on it), but it definitely wasn't the cuticle feathers the tailor bought. It's not worth my time to keep doing it. I'll just write it off as a bad buy. The one star rating remains. A NOTICE. They apparently sent me a part for another clipper called the Harperton Nippit RX Podiatrist Nail Nipper, not the cuticle shown on this product page. This cuticle works fine as long as it works, that is, until the little spring inside it breaks. Without a little spring to help hold it open, the cutter just won't work. I contacted the seller and they said they would send me a new nib but that was the last time I heard from them ten days ago. Further letters to her went unanswered. Spring only lasted about a year and 11 months so I cannot recommend this product and am moving to another product that will last.
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