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Georgia, Tbilisi
1 Level
726 Review
51 Karma

Review on TooLoud by Ricky Brooks

Revainrating 1 out of 5

TooLoud - Unsatisfactory Service, Bad Rating

I was eager to peruse TooLoud's web shop because I am a person who places a premium on both individuality and style. My interactions with the business, however, were disappointing. To begin, I had trouble navigating the website due to its excessive congestion. The search bar didn't do its job as well as it should have, so I had a hard time locating the information I needed. In addition, I had a hard time understanding how to apply my coupon code during the checkout procedure. The items I ordered were of poor quality, so I returned them. The t-shirt I purchased had a graphic that was blurry and faded, and the fabric was thin and itchy. The necklace I bought didn't even remotely resemble the online picture, and it broke after I wore it once. When I contacted customer support to express my dissatisfaction, I was ignored. It was extremely disheartening to have such a bad encounter with a business whose stated mission is to promote freedom of expression. Based on my negative experience shopping at TooLoud.com, I would not suggest their site to others. There was a bad flavor in my mouth after dealing with the disorganized website, the complicated checkout process, the low-quality goods, and the unresponsive customer service. The company's dedication to free speech and positive themes is admirable, but their product falls short.

Pros
  • Quick and effective delivery
Cons
  • The worst customer care ever