The ease of use for all parties involved in our warranty claim process has been very nice! I am able to quickly navigate through my account page from any device (computer or mobile phone) at anytime during business hours without having access issues related to slow website load times.
It takes some time getting used to but once you do it's easy peasy. Our customers love this software & we are using less paper than before!! Highly recommend if your looking into an electronic way of doing something simple like filing paperwork/etc. We've also realized how much more efficient everything becomes when done electronically so everyone benefits by being connected via technology as well!