The packaging was great, hard envelope packaging and Amazon sent it in a small flat box. The kit also includes a lint-free cloth and an alcohol wipe for removing grease from electronics. In my opinion, great customer service is thinking about what the customer needs before they even think about it. I cleaned everything, removed the protective plastic film and stuck a piece of glass directly onto the screen. The air bubbles are released by gently pulling up on the corner and squeezing the bubble out.
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