I like that it allows me to track my products through each step of production from field till final delivery. It's easy for small companies (like myself) to use as well because you can add your own fields in manually or by importing data into excel sheets which makes things easier than using an online program where all information has already been set up ahead of time. The system also provides lots of reports so we are able to see what our costs were per harvest season compared to previous years. Nothing really but if this was something new being implemented then maybe they could have more options available when creating accounts? Maybe give them access at different levels depending how much experience users would be looking forward too. We've used other programs before but none provided us with such detailed tracking capabilities.