I was eager to test out Cartaoo's online shop for replacement parts and body trim as an expert in the automotive industry. My encounter, however, was disappointing. It was challenging to locate the precise components I needed because the website's search function was unreliable. Even when I did succeed in finding what I was seeking, the costs were excessive when compared to other internet merchants. When I attempted to address my concerns, the customer support was also unresponsive and unhelpful. Overall, I wouldn't advise anyone looking for high-quality car parts at a fair price with exceptional customer service to use Cartaoo.