The dashboard is very user-friendly and simple to use. It has many features that allows us to create different reports and share them with our team. I like how it's easy to track all of our social media posts and campaigns. Also, the reporting feature makes it easy to see which channels are performing well and which ones need more work. I dislike how sometimes it takes a long time to load. Sometimes it can take up to 20 minutes before it loads and other times it doesn't load at all. We've been able to track our social media performance using parse.ly and we're able to easily share our findings with our team.