The ability to have an integrated view between our Payroll (Xero) & HR systems! It removes manual entry errors that would normally occur using 2 separate applications - also it reduces time spent updating information manually across multiple platforms vs only 1 place instead!! Would like more 'outreach/coaching'. We still require lots inputting via Excel spreadsheets etc where we could just use this tool if there was some way within its interface itself so you don't end up having issues when trying access something not designed specifically by someone who knows what they're doing.