I have worked with kennion for many years now, my department has been using them as their insurance carrier since before i was hired! No complaints at all! They are simply great to work with! If you want good service from an organization that will deliver what is promised- then this is it!! There may be better, but they are not out there yet! As long as your working w/them they do a fantastic job of making sure every detail gets handled very well. We have never experienced any problems in over 10-12 years we've used them. The only thing is when you get sick or injured while being insured by kennion, they tend to take longer than most other carriers to process claims. But other than that - no issues we can think of so far. They just keep getting better and more efficient each year. You'll like them if you use them. Great people who care about their clients and employees. Great management team too. Keep up the good work. It's a pleasure doing business with such talented professionals. Thanks again Ken & Staff for providing us with quality customer service! The Kennion group is very friendly and knowledgeable. They made the transition easy, and were able to provide me with a plan that was right for me and my company. They are very responsive and easy to work with. I have not found anything that I dislike about Kennion. I highly recommend Kennion. Their customer service is second to none. We are able to provide our employees with great benefits and keep the cost down. Kennion is a great fit for us.