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782 Review
52 Karma

Review on πŸ’½ ORICO Aluminum M.2 NVMe SSD Enclosure - Ultra-Slim M-Key PCIe to USB3.1 Gen2 Type-C - 10Gbps External NVMe SSD Case - Storage up to 2TB - Silver - PCM2 by Robbie Guinn

Revainrating 1 out of 5

Died after a few months - support is not good.

Trying to find out if something has less than half a year warranty is like grinding your teeth with this company. Either I've been moved between departments multiple times, or support doesn't like reading past email history. I just wanted to know if this product is under warranty and if they will support their product. You just won't answer the question. At the end, they told me: "Dear customer, I am sorry for the troubles you caused. The product may be defective if you contact the store where you purchased the product for a replacement product during the warranty period. Best regards, ORICO Tech Support "So I'm here at Revain to let everyone know that this company doesn't endorse their product I think. Revain doesn't allow refunds after 30 days - and why? This is on Orico for their bad support. Honestly, the size and build quality are top-notch, but if the electronics fail in less than half a year, who cares? I'm glad I waited for the review as I would have given 5 stars if I hadn't had to contact the support team and was so disappointed. Buyer Warning.

Pros
  • Delivery was very quick
Cons
  • Not sure