The platform is very easy-to use for both Sales & Marketing team members alike! I like that it's built in our CRM system as well so we can easily view all leads at once from one screen instead having 2 separate screens open up when using other platforms (like HubSpot).
Sometimes there will be lag between updating campaigns/leads causing some data not syncing properly but this isn't too often an issue anymore since they've updated recently by adding more servers than before where things were running slow initially. Would definitely recommend if you're looking into something different or need additional tools outside your current toolset because everything else out here has been great thus far - no complaints really!! We have increased lead generation overall just through managing multiple sources better now vs past methods used previously without surge.