I like that it is easy to use for beginners as well as advanced users. It's also very intuitive which makes learning fast! The customer support team are great too - they always respond quickly with helpful answers or ideas about how best to solve issues you're having. Nothing really at this time but if there was something then we'd definitely be looking into adding in an integration between our website (which uses WordPress) and their software so that leads can easily get logged within one system rather than two separate systems. We needed somewhere where all of my colleagues could log their work hours each week without me needing to manually enter them myself every day/week etc. This has made things much easier for us now and means everyone knows what other people have been doing over any given period of time.