Ordered this phone for an elderly parent. It seems to work. There's no dial light and, as far as we can tell, no hands-free calling. We are satisfied - the device seems solid enough. We were just looking for a basic phone with good gain and this seems to do the trick adequately. Our parents can't handle many bells and whistles, so this works well for them. Programming multiple phone numbers has proven useful for her - now she just presses one number to dial her favorite phone numbers.
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