Review on Jonard Carbon Steel Flush Cutter by Rob Allen

I bought Jonard's flush cut pliers (JIC-2755) at my local electronics store. I was impressed with Jonard's lifetime warranty. In fact, the slogan on Jonard's website is "Jonard tools are built for life". After several uses, one side of the cutting head broke off. No problem, at least I thought so. I went to Johnard's website and clicked on the Contact Us link. I have filled out and submitted all the information required to describe my issue. Well, you guessed it, they never replied. So there are no more tools from Johnard for me. They don't last long and they don't respond when you have a problem.