The shoes looked good at first glance, but the cheap quality becomes apparent once you pick them up. The leather upper was very stiff and not flexible at all. If the shoes weren't actually a lot smaller than the shoe size advertised, it would have really hurt me to wear them. I ordered shoes in size 8.5 which is the size I usually buy and wear and even though the shoe size was 8.5 I couldn't even fit in. I was like the silly Cinderella sisters trying to squeeze my feet into my shoes. I used to have Florsheim shoes and never had a size problem before. The quality of Flörsheim has definitely declined over the years. At least it was an easy return process.