It's very easy to navigate, not too complicated of an interface; it is user friendly in both Windows & Mac versions as well from mobile devices like smartphones or tablets! I can honestly say that this software has been beneficial because we were able use our phone/tablets while managing policies at home office without being physically present there - great functionality!! The platform still needs some enhancement with regards ease navigation through documents (such as PDFs); however these are minor issues compared when you consider what they do provide us within their suite now such automation capabilities via cloud storage etc.- which saves so much time having all your data available wherever needed regardless where ever located around th world!! The software is easy to use, has all of the features that we need and it's very flexible. I have not found anything I dislike about this program. We are able to quickly and easily keep track of our agents' activities and their performance. It also allows us to monitor the activity of our new agents as well. This makes it easier for me to train them and manage them in the beginning.