I like how easy it was to set up my studio with many different features that are very helpful in managing business operations! The customer support team at this point has been great by helping us figure out any issues we have had since our launch date almost 3 years ago now!! There really isn't anything bad about using their service so far as they make everything seamless from setting things off right away until after you leave your initial training session or workout program/class etc.. They also offer an amazing amount of addons if needed which makes them even better than what i thought before signing into there services.