The ability to track our metrics in one place, not having to rely on 3rd party data sources like Google Analytics or Adobe XTMeter was very beneficial - being able to see every single pageview from multiple devices made it much easier than using only 1 source of information! We found ourselves missing some key insights that we were getting elsewhere so now I'm looking at other options but this has been an easy transition with capturls team support as well!! Not really anything specific - just keep up your communication channels open between you guys/gals when onboarding new users (and then make sure they're fully aware too).
Keep working together closely throughout all stages of user growth because these are great people who want what's best for their customers / clients & will do everything possible within reason to help them achieve success.