I like that it is easy to use as well as configure when you are new at using this type software but dislike how some things can be confusing for beginners.
It does help with managing your network so if there was anything more user friendly or easier for someone who knows nothing about networking would love to see something added in! We were able to have our IT department manage all servers within out organization rather than having an administrator do everything themselves which saves us time and money since we don't need one person doing both jobs anymore.