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Ukraine
1 Level
747 Review
58 Karma

Review on StoutMax by Jack Collins

Revainrating 1 out of 5

StoutMax disappoints: Subpar quality and customer service

I had high expectations for StoutMax, but regrettably, I've been let down by them. The materials I received were of poor quality, despite their excellent assortment of patio and garden products. The patio furniture I ordered was uneasy and did not withstand the elements properly. In addition, after just a few usage, the gardening tools I bought started to rust. They were unhelpful and uncaring when I requested assistance from their customer service department. Their return policy is much more annoying. Despite the subpar quality of their goods, I could only return items that were in their original packaging, which made getting a refund all but difficult. Overall, I wouldn't advise anyone to use StoutMax. Avoid the frustration by making your patio and garden purchases from a more reputable merchant.

Pros
  • knowledgable and helpful customer service team
Cons
  • The website does not provide sufficient product information in depth.