I wasn't happy with my purchasing experience at WIREHARD despite being an expert in the tool industry. Although their website advertises a wide range of instruments, I discovered that many of their offerings were of poor quality. On the website, the power tool I purchased appeared impressive, but when it arrived, it was obvious that it was poorly made and didn't perform to my standards. I tried contacting customer support for a return, but I encountered lengthy wait times and unhelpful staff. Furthermore, I discovered that WIREHARD's prices were considerably higher than those at other web tool retailers. Despite their claims to transport premium brands, I discovered that many of their products were marked up significantly above their actual worth. In general, I advise customers to conduct due diligence prior to making a purchase from WIREHARD. Although they may have a large variety of tools, their pricing, product quality, and customer service could use some improvement.