The ease of use is my favorite thing about this system! It's so simple to set up (and I've never had any issues with it). There are many features that you cannot find in other systems; for example there isn't anything like an inventory tracker available anywhere else out here at work - which makes me feel safe knowing we have such great support from someone who cares!! Nothing really comes across as bad but if they could make some changes regarding how things get sent back/forth between us when something gets lost along its way then maybe? Maybe just keep adding more stuff until everything works perfectly?? That would be nice :P But overall very happy customer. We're able send files via email straight away after being uploaded into DAMARISRM online storage area instead having them stuck waiting around forever before getting picked by another department member etc..