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Macao, Kansas City
1 Level
716 Review
59 Karma

Review on Dust2Oasis by James Jones

Revainrating 3 out of 5

A disastrous shopping experience at Dust2Oasis

My interaction with Dust2Oasis was a complete failure. I needed some new makeup brushes and tools, so I made the decision to check out this online retailer based on the favorable evaluations I had read. I had no idea it would end up being a horror. First of all, I had a hard time navigating the website and finding the products I was searching for. I placed my purchase as soon as I located what I was looking for and eagerly awaited delivery. I was shocked to discover that the goods I bought were of poor quality and did not perform as promised. The tools were flimsy and broke down after only a few uses, and the makeup brushes shed like a puppy in the summer. I complained to customer support about my issues, but they were unresponsive and unhelpful, which left me angry and disappointed. To make matters worse, it took weeks for my order to appear due to the slow shipping. When it did, I was greeted by a box that had been handled roughly, much like a football, and some of my goods were broken and rendered useless. I had a terrible overall experience with Dust2Oasis. Anyone searching for high-quality cosmetics and dependable customer support should avoid this online retailer, in my opinion. Avoid the trouble by shopping somewhere else.

Pros
  • swift and trustworthy delivery
Cons
  • Navigation on the website is difficult There is a limited collection of certain brands