We have been using EPIC since 2011 as our client-facing software platform that integrates with all other applications we use at my job (iPad/iPhone app). The benefits are easy access from anywhere via WiFi or mobile data connections; ability easily share docs between apps such us emailing directly into an appointment note field within Epic instead sending attachments which is nice when you're not near your computer! No dislikes yet but will update if I think about any later once more familiarized myself further w ith its capabilities &.