I like that it is easy to use with no training needed for physicians or staff members who are new users of this system! The ability to have access from anywhere at anytime helps our organization tremendously when we need assistance quickly during emergencies such as COVID-19 pandemic situation where most medical facilities were closed down due to safety concerns (including ours). It was very helpful while working remotely because you could do things without being physically present close by other team member/s if necessary. This software also has many features which makes my job easier since i am not limited only using one feature unlike some older softwares out there now days. Some functions may be confusing though so maybe they should consider adding more tutorials about those specific areas especially regarding billing process management area. We used AI Med's Patient Centricity solution mainly focusing on patient portal integration into electronic health records systems across multiple locations within same healthcare provider network allowing patients better experience through online portals.